Quick Diagnosis Cards
Use these cards when you need to route a VM incident quickly without reading the full playbooks first.
Rapid triage map
graph TD
A[Rapid symptom check] --> B[Connectivity card]
A --> C[Performance card]
A --> D[Boot and recovery card]
Card 1: Connectivity
Card 3: Boot and recovery
| If you see | Check first | Then open |
| VM won't enter running state | Activity Log, boot screenshot, recent size/host events | VM Won't Start |
| no network access during startup issue | Boot Diagnostics and Serial Console | Boot Diagnostics and Serial Console |
| backup or snapshot failure | backup error code, VM agent, disk lock | Backup Failures |
Escalation rule
graph TD
A[Card used] --> B[First 10 Minutes checklist]
B --> C[Canonical playbook]
C --> D[Collect evidence before changing config]
See Also
Sources