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Quick Diagnosis Cards

Use these cards when you need to route a VM incident quickly without reading the full playbooks first.

Rapid triage map

graph TD
    A[Rapid symptom check] --> B[Connectivity card]
    A --> C[Performance card]
    A --> D[Boot and recovery card]

Card 1: Connectivity

If you see Check first Then open
RDP or SSH timeout NSG, effective routes, VM power state Cannot RDP or SSH
DNS lookup fails VNet DNS settings, 168.63.129.16, peering DNS and Connectivity Issues
extension install/provisioning failed VM agent status, extension logs, outbound access Extension Failures

Card 2: Performance

If you see Check first Then open
general slowness CPU, memory, disk, network trend Slow Performance
one metric pinned high top process, paging, queue depth, credits High CPU / Memory / Disk
storage latency or throttling disk tier, caching, VM cap, iostat Disk Performance Issues

Card 3: Boot and recovery

If you see Check first Then open
VM won't enter running state Activity Log, boot screenshot, recent size/host events VM Won't Start
no network access during startup issue Boot Diagnostics and Serial Console Boot Diagnostics and Serial Console
backup or snapshot failure backup error code, VM agent, disk lock Backup Failures

Escalation rule

graph TD
    A[Card used] --> B[First 10 Minutes checklist]
    B --> C[Canonical playbook]
    C --> D[Collect evidence before changing config]

See Also

Sources