First 10 Minutes¶
These checklists help you stabilize triage, collect the first evidence, and route to the correct VM playbook before making disruptive changes.
Triage flow¶
graph TD
A[Initial incident signal] --> B{Primary symptom}
B --> C[Connectivity]
B --> D[Performance]
B --> E[Boot]
C --> F[Connectivity checklist]
D --> G[Performance checklist]
E --> H[Boot checklist] | Checklist | Use when |
|---|---|
| Connectivity | Cannot RDP/SSH, DNS or route failure, extension provisioning problem |
| Performance | Slow VM, high latency, high utilization, disk or network bottleneck |
| Boot | VM will not start, boot loop, serial-console-led repair, backup recovery issue |