First 10 Minutes Checklists¶
These checklists narrow the problem category fast so you can open the right playbook with evidence already in hand.
mermaid flowchart TD A[Initial storage incident] --> B{Primary symptom} B --> C[Access checklist] B --> D[Performance checklist] B --> E[Security checklist] C --> F[Access playbooks] D --> G[Performance playbooks] E --> H[Security playbooks]
| Checklist | Use When |
|---|---|
| Access | Cannot reach endpoint, mount failure, private endpoint route issue |
| Performance | Slow transfer, throughput drop, 429/503, latency increase |
| Security | 403, SAS rejection, RBAC confusion, shared-key policy mismatch |